Terms and Conditions
By accessing or using the services at Lucky Capone Casino you agree to comply with the rules set out below. These Terms and Conditions form a legally binding agreement between you and the operator and should therefore be read carefully in full before creating an account or placing any bets.
Introduction and Acceptance
These Terms and Conditions govern every aspect of your relationship with Lucky Capone Casino, including registration, deposits, gameplay, bonuses, withdrawals and account closure. By ticking the acceptance box during registration or by continuing to use the website after any update, you confirm that you have read, understood and accepted these terms together with any linked policies such as our Privacy Notice and Responsible Gambling information.
Eligibility and Account Registration
You must be at least eighteen years old and legally entitled to gamble in your country of residence to open an account. Only one account per person, household, IP address and payment method is permitted. During registration you must provide accurate, complete and truthful information. We reserve the right to verify your identity at any stage and may suspend or close accounts where false or incomplete details have been supplied.
Account Security
You are responsible for keeping your username, password and any other security details confidential. Any activity carried out under your account will be regarded as having been performed by you. Should you suspect that your account has been compromised, you must notify customer support immediately. We are not liable for any losses that occur before you have informed us of a security breach.
Deposits, Withdrawals and Financial Transactions
All funds deposited must come from a payment source in your own name. We accept a variety of secure payment methods and clearly display any applicable fees before a transaction is confirmed. Withdrawals are processed once all identity, age and address checks have been satisfactorily completed. Processing times vary according to the method chosen, though we aim to complete most requests within a few business days once approved. Large withdrawals or those that appear suspicious may be subject to additional verification steps in line with anti-money-laundering obligations.
Bonuses and Promotional Offers
From time to time we make bonus credits, free spins and other promotional offers available. Each promotion carries its own specific rules concerning wagering requirements, eligible games, time limits and maximum withdrawal amounts. These conditions are clearly stated on the promotion page or in the accompanying email. Unless the individual offer states otherwise, bonus funds must be wagered a minimum number of times before any winnings derived from them can be withdrawn. Failure to meet the stated conditions will result in the forfeiture of bonus balance and any associated winnings.
Game Rules and Fair Play
Every game available on the site operates according to published rules which form part of these Terms and Conditions. Random number generators are used for all games of chance and are independently tested for fairness. You agree not to use any automated scripts, bots, software or external assistance that could provide an unfair advantage. Collusion, cheating, exploitation of software errors or any other form of fraudulent behaviour will lead to immediate account closure and confiscation of any remaining balance.
Prohibited Conduct and Account Closure
Certain activities are strictly forbidden. These include, but are not limited to, providing false registration details, attempting to manipulate game outcomes, using stolen or unauthorised payment instruments, and engaging in money-laundering or terrorist-financing activities. We may suspend or permanently close any account that breaches these rules. In such cases any remaining balance may be forfeited and winnings withheld while an investigation is conducted.
Responsible Gambling
We take player protection seriously and provide tools to help you manage your gambling. These include deposit limits, loss limits, session-time reminders, self-exclusion options and reality checks. If you feel your gambling is becoming problematic, we strongly encourage you to use these facilities or contact our customer support team who can guide you to external help organisations. Self-exclusion is binding and cannot be reversed during the chosen exclusion period.
Intellectual Property and Content
All logos, graphics, text, software and other material appearing on the website remain our property or that of our licensors. You are granted a limited, non-exclusive, non-transferable licence to access the site for personal entertainment purposes only. Any other use, including reproduction, modification or distribution, is strictly prohibited.
Limitation of Liability
To the fullest extent permitted by law we accept no responsibility for any loss or damage, whether direct or indirect, that results from your use of the website or any of the games offered. Our total liability to you will never exceed the amount held in your account at the time the liability arises. We do not accept liability for technical faults, interruptions, viruses or any events outside our reasonable control.
Changes to These Terms
We may update or amend these Terms and Conditions from time to time. The revised version will be published on the website with the effective date clearly displayed. Your continued use of the platform after the new terms come into force will constitute acceptance of the changes. If you do not agree with any modification you should stop using the services and close your account.
Governing Law and Disputes
These Terms and Conditions are governed by the laws of England and Wales. Any disputes that cannot be resolved between us will be subject to the exclusive jurisdiction of the courts of England and Wales, although this does not prevent you from exercising any rights you may have under applicable consumer-protection legislation in your country of residence.
If you have any questions about these Terms and Conditions you should contact our customer support team before continuing to use the site.